SUMMARY

At Opportunity Village, every role supports our mission to enhance the lives of individuals with intellectual and developmental disabilities, and the Senior Facility Technician is no exception. Reporting to the Facilities Supervisor, this position serves as a technical resource, helping ensure safe, functional, and welcoming environments across all Opportunity Village campuses.

The Senior Facility Technician performs and coordinates advanced maintenance, troubleshooting, and repair of building systems, including electrical, plumbing, HVAC, refrigeration, mechanical, carpentry, and painting, as well as preventive maintenance. This role provides day-to-day technical support by coordinating complex repairs and preventive maintenance activities, supporting facility improvement projects, and serving as the primary technical resource for challenging maintenance issues.

Through hands-on maintenance, proactive planning, and technical leadership, this position directly contributes to safe and accessible spaces for program participants, team members, and visitors, helping Opportunity Village deliver its mission every day.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
Perform and coordinate advanced troubleshooting, maintenance, and repair of electrical, plumbing, HVAC, refrigeration, central plant, mechanical, and other building systems across all Opportunity Village facilities.
Lead the planning, prioritization, and execution of preventive maintenance (PM) programs across all campuses, including the Magical Forest, ensuring work is completed according to schedules, manufacturer specifications, regulatory requirements, and safety standards.
Provide day-to-day technical support, sharing best practices, assisting with complex troubleshooting, and serving as the department's subject matter expert for building systems, equipment, and safety practices.
Diagnose and resolve complex problems with air conditioning, heating, and refrigeration systems.
Conduct repair and maintenance on specialized or industrial equipment, including heavy facility maintenance equipment.
Coordinate and perform maintenance activities across multiple Opportunity Village campuses to ensure consistency in maintenance standards, equipment reliability, and facility readiness.
Support planning and coordination of facilities-related needs for special events and fundraising activities.
Serve as a resource and escalation point for complex facilities issues while providing excellent customer service to internal and external stakeholders.
Assist the Facilities Supervisor with project planning, vendor coordination, and reviewing bids for repair or maintenance work.
Monitor and help ensure compliance with applicable federal, state, local, and organizational safety, environmental, and operational requirements.
Must meet all requirements of OV vehicle policies and travel:
1. Between work site locations
2. Within the community
Drive company vehicles to transport parts, supplies, and equipment; operate aerial lifts, forklifts, and other material-handling equipment.
Work flexible hours, including evenings and weekends, as required.
May be assigned other duties as needed.

SUPERVISORY RESPONSIBILITIES

This position does not directly supervise OV team members but will guide, train, and mentor others based on areas of expertise.

SKILLS REQUIRED

Ability to communicate effectively with individuals, team members, supervisors, and vendors (verbal and written).
Must possess social perceptiveness to assess and understand others’ reactions and behaviors.
Demonstrated ability to provide technical mentoring and on-the-job training to team members.
Ability to define problems and draw valid conclusions.
Have a positive and enthusiastic outlook.
Ability to set priorities, follow through to completion of tasks, work well under pressure, and maintain a high level of confidentiality.
Ability to conduct tasks and successfully perform under critical deadlines.
Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.
Advanced knowledge of electrical, plumbing, HVAC, and mechanical systems.
Strong decision-making skills with the ability to independently determine appropriate corrective actions.
Thorough knowledge of preventive maintenance programs and building systems management.
Ability to accept and apply performance-based feedback.
Must encompass professional demeanor.
Ability to read and interpret blueprints, schematics, and technical manuals.
Ability to drive a motor vehicle, operate aerial lifts, forklifts, and other material-handling equipment.
Competence in using hand tools, power tools, and specialized equipment safely.

EDUCATION AND EXPERIENCE

Required: High School Diploma or equivalent.
Required: Minimum of three (3) years of verifiable experience in facilities maintenance, including electrical, plumbing, mechanical, HVAC, and general building repair.
Preferred: Minimum of one (1) year of HVAC experience, including complex diagnostics and repair.
Required: EPA Universal certification or the ability to obtain within six (6) months of hire.
Required: HVAC Course Completion or the ability to obtain within six (6) months of hire.
Required: Forklift certification obtained within three (3) months of hire.
Required: Valid driver’s license and ability to meet insurance requirements.
Preferred: Additional trade certifications (e.g., Journeyman Electrician, Plumbing License, or Building Maintenance Certification).
Preferred: Experience working with individuals with developmental disabilities.

PHYSICAL ABILITIES & WORK ENVIRONMENT

The physical demands described below represent those that an employee must meet to perform the essential functions of the job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.

Ability to lift and carry up to fifty (50) pounds.
Frequent bending, sitting, standing, lifting, climbing, and walking.
Ability to climb in excess of 20 feet with a ladder & aerial lift.
Manual dexterity to operate office equipment and examine documents, records and files.
Ability to work outdoors in extreme weather conditions, i.e., extreme heat or cold.
Ability to endure varied noise levels from moderate to loud.
Manual dexterity to operate tools and equipment.

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