Description

Facility Coordinator

Help Shape an Exceptional Community Experience at 1972

Are you a proactive and results-driven leader who thrives in a dynamic environment? Do you have a passion for facility operations, customer service excellence, and team development? If so, we invite you to apply for the Facility Coordinator position at 1972.

As the Facility Coordinator, you will play a critical role in the daily operation, maintenance, and strategic growth of our facility. This position is responsible for creating and maintaining a safe, welcoming, and efficient environment for staff, members, guests, and community partners. Through effective leadership, operational oversight, and a commitment to exceptional service, you will help ensure an outstanding experience for everyone who enters our facility.

Key Responsibilities

Facility Operations & Maintenance

• Develop, implement, and oversee preventative maintenance programs and facility life-cycle management plans.
• Conduct routine facility inspections and maintain accurate documentation of findings and corrective actions.
• Monitor building conditions and coordinate maintenance, repairs, and operational improvements.
• Respond promptly to facility alarms, equipment malfunctions, and operational concerns.
• Ensure compliance with all applicable health, safety, and regulatory standards.
• Oversee facility support services, including security, custodial operations, waste management, parking, reception, catering coordination, and related services.
• Partner with kitchen and event staff to support facility operations and enhance guest experiences.

Leadership & Team Development

• Provide direct supervision and support to frontline staff, including Welcome Desk Associates, Floaters, and Custodial Team Members.
• Assist with recruitment, onboarding, training, scheduling, coaching, and performance management initiatives.
• Monitor staffing levels, approve timecards, and ensure adequate coverage to support daily facility operations.
• Foster a collaborative, customer-focused culture that promotes accountability, professionalism, and service excellence.
• Lead by example while encouraging teamwork, engagement, and continuous improvement.

Customer Experience & Community Engagement

• Build and maintain positive relationships with members, guests, vendors, community organizations, and business partners.
• Support initiatives designed to enhance customer satisfaction and improve the overall facility experience.
• Coordinate scheduling and utilization of meeting rooms, classrooms, lounge areas, and event spaces.
• Assist with planning, coordinating, and executing special events, programs, and community activities.
• Serve as a key point of contact to ensure visitors receive exceptional service and support.

Financial & Strategic Operations

• Assist with budget development, capital planning, equipment replacement strategies, and facility improvement projects.
• Manage vendor relationships, service agreements, and contract administration.
• Process bank deposits and support cash handling procedures, including drawer reconciliations and audits.
• Identify and recommend opportunities to increase operational efficiency and generate additional revenue.
• Support the effective utilization of facility space, resources, and assets to maximize organizational value.

Make an Impact at 1972

This is an exciting opportunity for a motivated professional who enjoys balancing leadership, operations, customer service, and strategic planning. If you are passionate about creating exceptional environments, developing high-performing teams, and contributing to the long-term success of a growing organization, we encourage you to apply.

Join 1972 and help create a safe, engaging, and thriving destination where employees, guests, and community members feel welcomed, supported, and inspired.

Improvements Made

Professional Tone: Elevated the language to reflect a leadership-level facilities management position.

Enhanced Recruitment Appeal: Focused on organizational impact, leadership opportunities, and community engagement.

Improved Structure: Organized responsibilities into clear functional categories that are easy for candidates to review.

Stronger Branding: Positioned 1972 as a mission-driven organization focused on creating exceptional experiences and operational excellence.

Requirements

Required Qualifications

• High school diploma or equivalent required.
• Valid driver's license, reliable transportation, and current proof of automobile liability insurance.
• Excellent verbal and written communication skills.
• Demonstrated ability to build and maintain positive working relationships with individuals from diverse backgrounds.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office Suite and other Windows-based applications.
• Ability to work effectively both independently and as part of a team.
• Flexibility to maintain a work schedule that supports operational needs.
• Demonstrated professionalism, integrity, leadership, and adaptability in a dynamic work environment.

Preferred Qualifications

• Bachelor's degree in Facilities Management, Facilities Engineering, Project Management, Business Administration, Construction Management, or a related field; or an equivalent combination of education, training, and experience.
• Experience in facility operations, recreational services, business administration, or a related field.
• Knowledge of electrical, mechanical, and building systems.
• Understanding of human resource management principles and practices.
• Minimum of one year of supervisory or leadership experience.
• Strong technical aptitude and proficiency with computer systems and software applications.

Why Join 1972?

At 1972, you'll have the opportunity to make a meaningful impact while contributing to a welcoming, safe, and efficient environment for staff, visitors, and the community. We value innovation, teamwork, and leadership, and we empower our employees to take ownership of their work while driving positive results.

This role is ideal for someone who is:

• A confident and effective leader
• Customer service focused
• Solution-oriented and proactive
• Highly organized and detail-driven
• Adaptable and capable of managing competing priorities
• Passionate about creating exceptional experiences and well-maintained facilities

Apply Today

If you're ready to lead facility operations, support a dedicated team, and play a key role in the continued success and growth of 1972, we encourage you to apply.

Join us in creating a safe, engaging, and thriving environment where employees, visitors, and community members can feel welcome and supported every day.

Improvements Made

Professional Tone: Enhanced wording to better reflect leadership-level responsibilities and organizational values.

Clarity: Streamlined qualifications and removed repetitive language while maintaining the original requirements.

Recruitment Appeal: Strengthened the "Why Join Us" and "Apply Today" sections to better attract qualified candidates and highlight the impact of the role.

Consistency: Standardized formatting and terminology to create a polished, professional job posting.