Assistant Project Manager (Food Service)

SUMMARY: Work under direction of JOI Project Manager and occasionally direction from Sodexo General Manager. Participates in planning, direction and coordination of employees to achieve successful completion of all aspects of the statement of work (SOW) per the terms of the contract. Work with the management team to ensure the execution of the following duties. 

ESSENTIAL DUTIES and RESPONSIBILITIES including the following, but not limited to:

• Supervises activities of JOI staff to ensure the proper service of meals as prescribed by Sodexo culinary staff, cleaning of all dining spaces, restroom and sculleries, restocking of all consumables throughout the dining spaces, removing of all trash and debris and policing of outside areas per the SOW.
• Performs daily facility walk-throughs to ensure all duties have been successfully completed to contract standards. Routinely works with staff to ensure the highest level of cleanliness and sanitation are maintained.
• Ensures staff is trained on hygiene and sanitation standards and procedures. Routinely interacts with staff to coach and correct as necessary.
• Directs and monitors various housekeeping duties including restroom maintenance and follow daily inspection checklists to ensure standards are met.
• Routinely interacts with all customers in the dining space during service periods. Performs “table touches” and solicits feedback from customers to aid in improving service standards.
• Responsible to assist in onboarding of new employees including providing all necessary “day one” training and paperwork completion. Ensures that initial safety training takes place before employees begin duties. Coordinates with management team to ensure new staff is fully prepared to begin training.
• Works with Sodexo management to ensure staff have adequate supplies to complete assigned duties. Communicates needs directly to JOI Project Manager and Sodexo General Manager as needed to ensure successful completion of tasks.
• Responsible for accurate completion of all Sodexo and USMC required paperwork. Verifies all required paperwork is completed and turned in a timely manner including Government forms and all cashier paperwork.
• Communicates to Project Manager regarding all employee behavioral concerns and issues that may impact the relationship with Sodexo. Uses established communication vehicles such as but not limited to manager communication logs, emails and written communications.  Must also use electronic communications such as text and telephone to communicate issues that require an immediate response.
• Interacts with site management on a regular basis to promote open communication and relays information to our management team as needed.
• Adheres to all JOI and Sodexo policies regarding employee uniforms and safety practices. Understands and adheres to all aspects of the current Collective Bargaining Agreement with the union that represents our employees.
• Understands and uses the company’s HRIS and Timekeeping solutions. Routinely makes notes on employee performance and documents all necessary incidents and actions.
• Ensure all employees have adequate safety supplies and has receive specific training on their proper use.
• Always acts as an Ambassador of the Company and promotes its main objective of providing jobs and job training to all employees with an emphasis on staff with disabilities. 

SUPERVISORY RESPONSIBILITIES:  Manages Job Options Inc. employees assigned to the work site to include leads and supervisors. Is responsible for overall direction, coordination and evaluation of staff. Carries out supervisory responsibilities in accordance with the Company’s polices and applicable laws.  Responsibilities include but are not limited to, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Accomplishes all responsibilities within budget and in compliance with the Ability One Program and other regulations.

QUALIFICATIONS:  To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable an individual with disabilities to perform any essential function.

EDUCATION and/or EXPERIENCE: High School diploma or equivalent. A minimum of three years’ experience in the foodservice industry including customer skills, sanitation practices, training, security and safety practices. Bachelor's degree (BA) from four-year College or university but not required. Has experience in managing teams of 20 or more employees and managers or equivalent.

LANGUAGE SKILLS: Ability to read and interpret documents and spreadsheets including schedules, safety rules, operating instructions and policy and procedural manuals. Ability to write in logbooks, complete reports, compose emails and speak effectively in English before groups of employees or customers.

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, counting money and simple arithmetic.

REASONING ABILITY:  Ability to solve practical problems and deal with variables in a wide variety of situations, sometimes under pressure. Ability to interpret a variety of instructions furnished in oral, written or spreadsheet forms.

COMPUTER SKILLS:  Proficient knowledge of email, word processing and spreadsheets program applications.