Job Specifications
Location
Austin, TX
Published
2 months ago
Career Level
Entry Level
Last Jobs You Viewed
License and Permit Specialist
Join a mission-driven team dedicated to protecting and serving the people of Texas. As a License & Permit Specialist, you will play a vital role in reviewing, processing, and issuing driver licenses and permits, supporting the public while helping to maintain safety and compliance across the state. This is a high-impact position where your attention to detail and commitment to customer service will make a real difference every day.
Who You’ll Work With
Join a respected Texas agency focused on public service, safety, and operational excellence. This is an opportunity to work alongside professionals who value integrity, collaboration, and continuous improvement in serving all Texans.
Major Duties
- Interact professionally with the public in-person, answering questions related to driver license and ID card applications, CDL and traffic laws, voter registration, insurance requirements, and more.
- Administer and grade written, oral, and visual exams.
- Collect fees; issue receipts; and process license and permit applications.
- Ensure applications meet state policies, codes, and statutes.
- Enter applicant data into computer systems and operate digital imaging equipment to capture portraits, thumbprints, and signatures.
- Advise individuals on license suspensions, cancellations, or revocations, and explain steps to regain eligibility.
- Inspect vehicles for safety prior to road tests; verify registration and insurance; explain procedures to applicants.
- Conduct road tests, evaluate physical and cognitive driving ability, score performance, and recommend corrective actions or revocations when necessary
- Note: A valid Texas driver’s license or approved out-of-state waiver is required because this role administers road tests.
What are we looking for?
- 2 years of customer service experience in an onsite customer-facing environment.
- Graduation from a two-year college or equivalent is preferred.
- Experience and education may be substituted for one another.
- Texas issued driver license, and a clean driving record is required due to the nature of the role.
About the Opportunity
- Hourly rate: $27.50 per hour.
- Length of Engagement: 1+ year; Temporary-to-Permanent.
- Days/Hours: Monday-Friday, 8am-5pm (40 hours per week).
- Location: Austin, TX 78752.
- Track path to become permanent state employee with full state benefits.
- Structured schedule with full-time hours.
- Direct impact on the safety and service of your community.
The Peak Performers Difference
- Comprehensive medical, dental, and vision insurance coverage available from the first day of the month following 60 days of employment.
- Our employees may participate in a 403(b)-retirement plan.
- Qualified applicants with chronic medical conditions and/or disabilities receive priority placement.
- We pay weekly through direct deposit.
- In business since 1994 and thousands of job placements.
All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.
Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.
Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
Custom Job ID: 26-TX-CB1008.2
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