Staff Analyst-Level 1

The Staff Analyst will support the Administrative Services Division of the Applications and Tenancy Administration (ATAD) in advancing key priorities related to public housing admissions and tenancy processes. This role provides analytical, operational, and management support to ensure effective service delivery, compliance, and continuous process improvement.Key Responsibilities- Assist with the development, implementation, and monitoring of projects including but not limited to vacancy management, the certified wait list, trend analysis of performance metrics, and identification of areas for business improvement.- Create and revise department reports and oversee reporting requirements for the department, including submission of routine weekly and ad hoc reports. Use reporting tools such as Excel and Power BI to visualize key performance metrics.- Coordinate project implementation with key stakeholders, community members, and staff.- Assist in tracking, researching and answering Departmental Inquiries from applicants and tenants and departments such as intergovernmental, law, foil, executive office, management and external stakeholders.- Prepare and conduct additional analysis and other planning materials, as needed.- Participate in the evaluation of methods, procedures, and data obtained from various sources to ensure completeness, accuracy, and integrity of data.- Perform other duties as assigned.Additional Information1. Due to the existence of a civil service list, candidates must have civil service status in the title of Staff Analyst to be considered. 2. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE. 3. NYCHA employees applying for promotional, title or level change opportunities must have served a period of one year in their current title and level (if applicable). NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, click on the link below:https://bit.ly/55aProgram Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.