Position Summary

Reports to: Chief of Operations

Pay: Starting at $61,000, negotiable based on education and experience

The Director of Contracts provides strategic leadership and operational oversight for all AbilityOne contracts and designated Job One entities under the direction of the Chief Operating Officer. This position is responsible for ensuring compliance with contract Statements of Work (SOW), managing staffing and operational resources, fostering strong customer relationships, and driving contract performance and profitability. The Director oversees contract operations, reporting, training, equipment and supply management, regulatory compliance, and continuous improvement initiatives. As a key member of the leadership team, this individual must maintain a comprehensive understanding of all Job One service lines and champion the organization's mission of creating meaningful employment opportunities for individuals with disabilities.

Education

Bachelor's degree and a minimum of five (5) years of management experience required; OR

Ten (10) years of progressive management and operational experience in a related field.

Experience

Minimum of five (5) years of management experience, including federal contract management.

Demonstrated ability to manage departmental budgets and financial performance.

Proven leadership, team development, and performance management experience.

Experience collaborating with administrative and senior-level leaders in corporate, government, or nonprofit environments.

Exceptional organizational, managerial, and communication skills.

Proven ability to implement new technologies, processes, and procedures while ensuring consistency and accountability within the department.

Commitment to respecting the rights and dignity of individuals with disabilities and advocating on their behalf.

Ability to collaborate effectively with diverse stakeholders and constituencies.

Computer Skills

Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Proficiency in Google Workspace applications.

Experience with Human Resource Information Systems (HRIS), such as Paycor or similar platforms.

Experience with janitorial inspection and quality assurance software, such as Otuvy or comparable applications.

Experience with government technology platforms is preferred.

Certifications and Licenses

The following certifications/licenses are required upon hire:

Valid Class E Driver's License (or equivalent)

First Aid/CPR Certification

Mental Health First Aid Certification

Gentle Teaching Certification

Other Requirements

Ability to obtain and maintain a government security clearance.

Successful completion of criminal background and abuse screenings.

Successful completion of drug and alcohol screening requirements.

Strong analytical and mathematical skills.

Ability to manage multiple priorities, deadlines, and responsibilities simultaneously.

Excellent written, verbal, and interpersonal communication skills.

Knowledge of programs and services supporting individuals with developmental disabilities preferred.

Commitment to respecting and advocating for the rights, dignity, and inclusion of individuals with developmental disabilities.

Essential Functions and Responsibilities

Leadership and Organizational Commitment

Demonstrate consistent support for and adherence to the organization's P.E.O.P.L.E. Values Statement.
Serve as a member of the leadership team, contributing to organizational strategy and operational excellence.
Foster a culture of accountability, collaboration, and continuous improvement.

Contract Management and Compliance

Maintain a current working knowledge of AbilityOne and SourceAmerica programs, requirements, policies, and resources.
Ensure full compliance with Statements of Work for all assigned contracts.
Complete all SourceAmerica and contractual compliance reports accurately and on time.
Conduct annual audits and inspections to ensure compliance with OSHA and other applicable safety regulations.
Perform regular quality assurance inspections in accordance with contract Quality Control Plans.
Ensure all contract requirements are met in accordance with organizational and customer expectations.
Complete all Source America required reporting for direct labor ratio and any other compliance reporting
Ensure compliance and proper reporting of all FARS clauses within contracts

Operations Management

Oversee daily operations of all AbilityOne contracts and designated Job One entities.
Ensure all worksites are safe, clean, and compliant with applicable regulations and standards.
Provide direct project management support for contracts that do not have an assigned Project Manager.
Manage equipment, supplies, and inventory to support operational effectiveness.
Ensure all equipment is properly maintained and operating efficiently.
Oversee department vehicle maintenance schedules and coordinate repairs as needed.

Financial Management

Monitor contract performance and profitability.
Manage departmental budgets and purchasing activities.
Ensure accurate and timely financial and operational reporting.
Partner with the Finance Department to ensure contract requirements are met and reporting data remains accurate and compliant.

Talent Management

Oversee the full employee lifecycle, including assessment, hiring, onboarding, development, and performance management.
Supervise, coach, and support direct reports.
Provide ongoing training and professional development opportunities.
Establish clear expectations and accountability measures for employees.
Delegate responsibilities effectively to maximize department performance and employee growth.

Customer and Stakeholder Relations

Develop and maintain strong relationships with customers, SourceAmerica representatives, and other key stakeholders.
Respond promptly, professionally, and effectively to customer requests, concerns, and inquiries.
Participate in SourceAmerica meetings, events, and training programs as assigned.
Promote strong communication and collaboration across departments to improve organizational effectiveness.

Business Development and Strategic Growth

Identify, evaluate, and pursue new AbilityOne contract opportunities.
Support organizational growth initiatives through relationship development and strategic planning.
Collaborate with internal teams to improve service delivery, reporting processes, and operational efficiency.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. It is only a summary of the typical functions of the job, not an exhaustive list of all possible job responsibilities, tasks, duties, and assignments. Furthermore, job duties, responsibilities and activities may change at any time with or without notice.

CONSTANT	FREQUENT	OCCASIONAL	NOT APPLICABLE
Inside work	Sitting/workstation	Exposure temperature	Exposure hazards
Operating computer	Standing/walking	Climbing stairs	Taste/smell
Talking/communicating	Lifting	Outside work
Reading/Seeing	Stoop/kneel/crouch/crawl
Use of hands/fingers	Operate agency car
Follow verbal instructions	Lifting
	Travel

WORK ENVIRONMENT

Office

Job One/AbilityOne work sites

Job One vehicle

EEO/AA Employer

We’re committed to building a team that reflects a wide range of backgrounds, perspectives, and skills. Job One is proud to be an Equal Opportunity Employer/Affirmative Action Employer. We welcome applicants of all races, colors, religions, genders, sexual orientations, gender identities, national origins, ages, disabilities, and veteran statuses.

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