Strategic Account Manager - National Service Providers

 The ideal candidate is:  

• Experienced
  managing large strategic or national accounts  
• Comfortable
  navigating complex organizations with multiple stakeholders  
• Skilled at
  building executive relationships while also engaging field operations and
  safety teams  
• A
  self-starter who proactively identifies opportunities rather than simply
  responding to customer requests  
• Motivated,
  competitive, and driven by results  
• Passionate
  about helping customers improve safety, productivity, and operational
  performance  

At Vertical Supply Group, you'll represent a
portfolio of industry-leading brands across rope, rigging, climbing, lifting,
fall protection, and work-at-height solutions while helping some of North
America's largest contractors standardize equipment, improve worker safety, and
solve complex operational challenges. This
is an opportunity to build strategic partnerships—not simply manage accounts. 

What You'll Do 

Success in this role is measured by your
ability to grow strategic relationships, uncover new opportunities, expand
product adoption, and increase revenue across your assigned national accounts. 

You'll be responsible for:  

• Developing
  and executing strategic account plans for assigned National Service
  Provider customers.  
• Building
  relationships with executive leadership, operations, safety, procurement,
  fleet, training, and regional management teams.  
• Identifying
  new opportunities to expand VSG's portfolio across multiple business
  units, regions, and operating divisions.  
• Increasing
  share of wallet through cross-selling and introducing new products and
  solutions.  
• Leading
  business reviews and executive planning meetings with key customers.  
• Coordinating
  internally across sales, customer service, operations, marketing, and
  product management to ensure exceptional customer support.  
• Working
  alongside distributor partners and internal sales teams to maximize growth
  opportunities.  
• Conducting
  product demonstrations, new product introductions, and customer training.  
• Developing
  three-year strategic growth plans for each assigned account.  
• Maintaining
  a disciplined opportunity pipeline while accurately forecasting revenue.  
• Providing
  Voice of Customer (VOC), competitive intelligence, and market feedback
  that influence future product development.  
• Representing
  Vertical Supply Group at customer events, trade shows, and industry
  conferences. 

What Success Looks Like 

Successful candidates will:  

• Become
  trusted advisors to their largest customers.  
• Expand
  relationships beyond purchasing into operations, safety, and executive
  leadership.  
• Increase
  product penetration across multiple VSG brands.  
• Identify and
  close new enterprise-wide opportunities.  
• Grow revenue
  and share of wallet year over year.  
• Build
  multi-year strategic partnerships that create sustainable growth.  
• Deliver
  measurable business results while providing outstanding customer
  experience.