Residential Supervisor

Salary: $54,080.00 with eligible increase after training has been completed

Position Summary:

The Residential Supervisor is responsible for the oversight of a team of employees contributing to the day-to-day activities for the assigned location.  They will provide direction, instruction and advice in order to achieve quality supports for the participants.  Key attributes of a frontline leader are leadership, problem solving, emotional intelligence, empathy, active listening, communication skills, and teamwork. 

Education and Experience:

• Graduation from an accredited high school, with preference for college education.
• Prefer at a minimum of two years direct experience with supporting people with IDD.
• Requires strong skills in the areas of verbal and written communication, team building, conflict resolution, problem solving, assessment, and use of technology.

Required Skills/Abilities:

• Ability to pass criminal background test.
• Proven capability to effectively manage a wide range of responsibilities.
• Proficiency in budget management and financial oversight for residential homes
• Proficiency in Microsoft Word and Excel.
• Valid driver’s license with insurability and a clean driving record required.
• Candidates must have the ability to pass a qualifying criminal background check and drug test.

Physical Requirements:

• Ability to work five 8-hour shifts involving standing, sitting, walking, reaching, bending.
• Ability to drive bussettes/vans, support people with getting on and off, operating a wheelchair lift, securing wheelchairs as needed.
• Ability to push a person in a wheelchair as needed.
• Ability to support a person with bathing, hygiene, dressing, supporting them with transferring to a bed, wheelchair as needed
• Ability to carry in groceries, cleaning supplies after supporting people with shopping.
• Ability to assist with cleaning and cooking including vacuuming, dusting, mopping, sweeping, cleaning toilets, showers, tubs, etc. 

Duties/Responsibilities:

Recruitment & Onboarding

·       Collaborate with HR to fill open positions completing second interview in a timely manner.

·       Complete onboarding process for all new hires.

·       Ensure all required documentation and training are completed and maintained for all direct reports.

Staff Supervision & Development

·       Conduct regular performance evaluations along with coaching and mentoring.

·       Implement performance improvement plans when needed.

·       Deliver continuous training and constructive feedback to support staff development.

Scheduling & Time Management

·       Coordinate with Workforce Managers to maintain accurate schedules.

·       Review and approve timesheets weekly.

·       Resolve scheduling conflicts promptly.

Medical Oversight & Health Compliance

·       Ensure medication procedures are followed and documented.

·       Collaborate with nurses to address medical needs.

·       Train staff on incident reporting and abuse prevention.

Nutrition & Meal Planning

·       Prepare or coordinate menus based on nutritional assessments.

·       Ensure food purchasing aligns with menus and dietary needs.

·       Monitor food safety and storage practices.

Environmental & Safety Management

·       Conduct regular safety drills and document results.

·       Complete preventative maintenance checklists monthly.

·       Ensure all safety supplies are stocked and accessible.

Vehicle & Resource Management

·       Maintain vehicle cleanliness.

·       Maintain maintenance practices including accident reports, work orders and DJIs.

Direct Support & Individualized Services

·       Provide direct support when needed.

·       Train staff on Individual and Behavior Support Plans.

·       Monitor assistive technology and remote supports.

Team Collaboration & Communication

·       Attend and contribute to team meetings regularly.

·       Maintain open communication with staff, participants, and community.

·       Address concerns and unexpected priorities promptly.